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dougw69673374
dougw69673374
Participant
October 28, 2023
Question

Lightroom crashes while reviewing images

  • October 28, 2023
  • 2 replies
  • 172 views

I am using the most recent version of lightroom classic 13.0.1 on a new Dell XPS Laptop loaded with 64 mb RAM and large SSD hard drives with about 20% unused memory. Windows 11 is up to date. While advancing through images as I review them, the program will eventually get stuck on one image, not advance to the next, and after a short period will shut the whole program down. There are no error messages. When I restart it, it opens to where it had originally opened the previous session.

I have tried:

  • rebooting the computer
  • turning of the GPU
  • uninstalling and installing Lightroom
  • deleting preferences and restarting the program
  • looked for similar problems in Adobe community

Any ideas on how to fix this annoying problem?

 

    This topic has been closed for replies.

    2 replies

    GoldingD
    GoldingD
    Legend
    October 28, 2023

     

    large SSD hard drives with about 20% unused memory

     

    Do I understand that to mean the hard drive your catalog is on has 20% free space?

    If so, that could be the issue. LrC catalogs typically need at least 20% free space.

     

    As a reference, see:

    https://helpx.adobe.com/lightroom-classic/kb/optimize-performance-lightroom.html

     

    And to help in deciding where to keep parts of LrC, your catalog, your photos, etc, some guide material:

     

    https://mastering-lightroom.com/lightroom-space-part-1/

    https://mastering-lightroom.com/lightroom-space-part-2/

     

     

    dougw69673374
    dougw69673374Author
    Participant
    October 28, 2023

    There are 763 GB free on my 4 TB internal SSD which is 20.6% of the actual space (3.7 TB) on the drive with the catalog. There is a second 4TB drive SSD 458 GB free. I would think that should be enough free space for Lightroom to operate.

     

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 28, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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