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default6uge7b24rwm7
Participant
Sep 5, 2024 9:38 AM UTC
Question

Lightroom crashing

Hello everyone,

 

I need help. My lightroom classic is recently crashing like crazy. It just comes out of nowhere even when I am doing nothing in it. Also I have a problem with RAM consuption. All of sudden the lightromm takes almost 30 gb out of my RAM memory 😞 and that happens even when I have done nothing with it. No masking, denoising, nothing and it sill climbes up. I have tried different version. Sometypes it holds good for hours and sometimes it happens right when I open my program. Any suggestions? Catalog optimized 

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7 replies

Rikk Flohr-Retired
Adobe Employee
Rikk Flohr-Retired
Sep 5, 2024 3:13 PM UTC

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s? 

 

 

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Rikk Flohr: Adobe Photography Org
dj_paige
dj_paige
Legend
Sep 5, 2024 9:44 AM UTC

Please show us the information at Help->System Info, down to the GPU information. We don't need and don't want anything after that.

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default6uge7b24rwm7Author
Participant
Sep 5, 2024 9:48 AM UTC

 

Graphics Processor Info:
DirectX: AMD Radeon RX 6700 XT (32.0.11037.4004)
Init State: GPU for Export supported by default
User Preference: Auto
Enable HDR in Library: OFF

 

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dj_paige
dj_paige
Legend
Sep 5, 2024 10:37 AM UTC

What about the stuff above the GPU? We need that too.

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