Skip to main content
S
seeburt
Participant
March 30, 2019
Answered

Lightroom crashing when editing with PS

  • March 30, 2019
  • 1 reply
  • 636 views

     I recently purchases a Lenovo P72 laptop. It's running Windows 10 64bit; 16 gigs of DDR, on a i7 8th gen procesor. I loaded the latest versions of LR (8.2) and Photoshop (20.0.4).

     I encounter a problem when I'm in LR and choose to "EDIT IN" Photoshop: I clean up some stuff with the clone tool, maybe I play a little bit with the Camera Raw Filter, and then I go to save these changes and go back to LR and PS and LR both freeze and I get a crash pop up.

     When I run them individually I encounter no problems.

    This topic has been closed for replies.
    Correct answer AxelMatt

    For the first try please switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue

    Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

    Adobe Lightroom GPU Troubleshooting and FAQ

    Another try is to reset the Lightroom preferences: https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

    If this doesn't help please post the exact error message that you get. If possible please post a screenshot.

    1 reply

    A
    Community Expert
    AxelMattCommunity ExpertCorrect answer
    Community Expert
    March 30, 2019

    For the first try please switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue

    Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

    Adobe Lightroom GPU Troubleshooting and FAQ

    Another try is to reset the Lightroom preferences: https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

    If this doesn't help please post the exact error message that you get. If possible please post a screenshot.

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
    S
    seeburtAuthor
    Participant
    March 31, 2019

    Thank you for your response! I did as was suggested in the guide you gave me and I tried 1st solution, shutting down the Graphic Accelerator, and the problem went away! Thank you for taking the time to respond! I appreciate your help!

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices