Lightroom crashing while exporting

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everytime I try to export Lightroom freezes and then crashes. After forced closing I can't reopen the program till computer is restared.

I moved my lightroom catalog location and everything is working fine but the exporting. I reset the Lightroom preferences and I even reinstalled the program and issue is still there.

Windows 10

Lighroom 9.3

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GoldingD

Legend

Do you have an Android device attached?

If so, remove that, then try again.

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GoldingD

Legend

First thing to try is resetting the preference file.

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

be aware, some settings in preferences may change to defaults.

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D

denisej30798879Author

Participant

Resetting the preferences again helped this time. Not sure why it didn't work the first time.

I didn't have an Android device attached.

Thank you

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