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Participating Frequently
May 9, 2023 1:35 PM UTC
Question

Lightroom Denoise adding random blocks and artifacts to images

Can anyone help me or shed some light why Lightroom Classic is adding these weird blocks and artifacts to my pictures once run through Denoise. There were no edits applied prior to denoise. These are on other parts of the photo as well.

Lightoom is upto date along with all drivers. My system shouldn't be the issue but here's the details
DELL XPS 17
NVIDIA GeForce RTX 3060 Laptop GPU
Driver 531.79
11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz
32 GB RAM

Plenty of storage space

 

I only have very basic knowledge of Lightroom so it might be an obvious setting somewhere, but if someone can help I'd be very grateful.

Images are .arw files

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89 replies

Participating Frequently
Jul 10, 2023 7:01 PM UTC

I have exactly the same issues with my XPS 17 9710 (with Nvidia GeForce RTX 3060 Laptop GPU).

Even after a complete fresh installation of the computer there was no improvement.

 

But after installing the latest Nvidia Studio driver (version 536.40 from 06/29/2023) the problems were solved for about a week. I was able to edit about 60 images with different settings of Denoise without any artifacts and crashes, both individually and as batch processing.

I was relieved to find that it was apparently not hardware damage but driver issues or settings that were to blame for the problems.

 

Unfortunately, since yesterday, the old problems are reappearing with almost every usage of Denoise.
Batch editing multiple images with Denoise always crashes Lightroom Classic.
The artifacts (colored boxes) appear in almost every dng generated individually with denoise.

The graphics card driver that seemed to have solved the problem is still the same.

 

Does anyone have the same problems (see example images from Casga_) with a computer other than the XPS 17 9710 and a graphics card other than the Nvidia GeForce RTX 3060 Laptop GPU?

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Ian Lyons
Community Expert
Community Expert
Jul 10, 2023 10:10 PM UTC

Do you have Windows auto updates enabled? If so, then it's possible that something was changed. You could try reinstalling the GPU driver

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Participating Frequently
Jul 14, 2023 5:34 PM UTC

Yes. I have also thought about reinstalling the same driver. I'm just a little worried that any old files will accumulate and cause problems. Let's see if I try this anyway. Thanks for the idea.

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Participating Frequently
Jul 8, 2023 10:18 PM UTC

Has anyone suggested disabling the LogiOptions plugin? Use File > Plugin Manager. That plugin has caused many problems in the past for Lightroom users.

 

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Casga_Author
Participating Frequently
Jul 9, 2023 9:28 PM UTC

Yes I did try that already as someone said that plug-in can cause issues. No change in the result though

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Participant
Jul 8, 2023 6:08 PM UTC

I have a similar spec Laptop and also have the issue, enhanced denoise is nearly useless due to artefact blocks. It's not just your machine and likely a bug somewhere!

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johnrellis
Legend
Jul 8, 2023 6:24 PM UTC

@defaultwekyvt8fqi8x, you're issue may or may not have the same cause as @Casga_. Most problems with LR's AI commands are caused by older, buggy graphics drivers. Try updating your graphics driver by going directly to the manufacturer's web site:
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4


If that doesn't help, please copy/paste here the entire contents of the LR menu command Help > System Info -- that will let us see exactly which versions of hardware and software LR thinks you're running.

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Casga_Author
Participating Frequently
May 11, 2023 10:18 AM UTC
Lightroom Classic version: 12.3 [ 202304101834-a085245c ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.22621
Application architecture: x64
System architecture: x64
Logical processor count: 16
Processor speed: 2.3GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Built-in memory: 32491.0 MB
Dedicated GPU memory used by Lightroom: 2318.3MB / 6009.0MB (38%)
Real memory available to Lightroom: 32491.0 MB
Real memory used by Lightroom: 1683.7 MB (5.1%)
Virtual memory used by Lightroom: 4129.2 MB
GDI objects count: 717
USER objects count: 2585
Process handles count: 3221
Memory cache size: 8.6MB
Internal Camera Raw version: 15.3 [ 1451 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 270MB / 16245MB (1%)
Camera Raw real memory: 314MB / 32491MB (0%)
System DPI setting: 216 DPI (high DPI mode)
Desktop composition enabled: Yes
Standard Preview Size: 3840 pixels
Displays: 1) 3840x2400
Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No
 
Graphics Processor Info: 
DirectX: NVIDIA GeForce RTX 3060 Laptop GPU (31.0.15.3161)
Init State: GPU for Image Processing supported by default
User Preference: Auto
 
Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\OneDrive\Pictures\Lightroom\Lightroom Catalog-v12.lrcat
Settings Folder: C:\Users\Casga\AppData\Roaming\Adobe\Lightroom
 
Installed Plugins: 
1) AdobeStock
2) Flickr
3) LogiOptions
4) Nikon Tether Plugin
 
Config.lua flags: None
 
Adapter #1: Vendor : 10de
Device : 2520
Subsystem : a5d1028
Revision : a1
Video Memory : 6009
Adapter #2: Vendor : 8086
Device : 9a60
Subsystem : a5d1028
Revision : 1
Video Memory : 80
Adapter #3: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speakers (Intel® Smart Sound Technology for MIPI SoundWire® Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: Uninitialized
Direct2DEnabled: false
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GoldingD
Legend
May 11, 2023 3:40 PM UTC

What happens if your catalog is not on the cloud (One Drive)

 

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Casga_Author
Participating Frequently
May 11, 2023 3:55 PM UTC

Exactly the same thing. I thought the same thing this morning so I created a new library in a new folder just under the c drive and it did the same 

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GoldingD
Legend
May 9, 2023 5:05 PM UTC

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

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Casga_Author
Participating Frequently
May 10, 2023 7:33 AM UTC

Hi,

 

Here's the info. Hopefully I've managed to get everything you've asked for.

 

Lightroom Classic version: 12.3 [ 202304101834-a085245c ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.22621
Application architecture: x64
System architecture: x64
Logical processor count: 16
Processor speed: 2.3GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Built-in memory: 32491.0 MB
Dedicated GPU memory used by Lightroom: 2318.3MB / 6009.0MB (38%)
Real memory available to Lightroom: 32491.0 MB
Real memory used by Lightroom: 1683.7 MB (5.1%)
Virtual memory used by Lightroom: 4129.2 MB
GDI objects count: 717
USER objects count: 2585
Process handles count: 3221
Memory cache size: 8.6MB
Internal Camera Raw version: 15.3 [ 1451 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 270MB / 16245MB (1%)
Camera Raw real memory: 314MB / 32491MB (0%)
System DPI setting: 216 DPI (high DPI mode)
Desktop composition enabled: Yes
Standard Preview Size: 3840 pixels
Displays: 1) 3840x2400
Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No
 
Graphics Processor Info: 
DirectX: NVIDIA GeForce RTX 3060 Laptop GPU (31.0.15.3161)
Init State: GPU for Image Processing supported by default
User Preference: Auto
 
Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\OneDrive\Pictures\Lightroom\Lightroom Catalog-v12.lrcat
Settings Folder: C:\Users\Casga\AppData\Roaming\Adobe\Lightroom
 
Installed Plugins: 
1) AdobeStock
2) Flickr
3) LogiOptions
4) Nikon Tether Plugin
 
Config.lua flags: None
 
Adapter #1: Vendor : 10de
Device : 2520
Subsystem : a5d1028
Revision : a1
Video Memory : 6009
Adapter #2: Vendor : 8086
Device : 9a60
Subsystem : a5d1028
Revision : 1
Video Memory : 80
Adapter #3: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speakers (Intel® Smart Sound Technology for MIPI SoundWire® Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: Uninitialized
Direct2DEnabled: false

 

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Casga_Author
Participating Frequently
May 10, 2023 7:36 AM UTC

There's lots of lines of GL_ after this. I've assumed that they're the lines you didn't need. If you do need those as well let me know and I'll post those as well

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Ian Lyons
Community Expert
Community Expert
May 9, 2023 1:59 PM UTC

You're issue is almost certainly driver related. While the most recent version of the Game Ready Driver is 531.79 the Studio version, which tends to be more compatible with graphics apps is 531.61. I suggest you try the latest Studio version.

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Casga_Author
Participating Frequently
May 9, 2023 2:03 PM UTC

Thank you, I'll give this a go and report back

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Community Expert
May 9, 2023 1:58 PM UTC

Not seen anything like this with any of my images. Probably a bug with your specific GPU. Try making sure the drivers are absolutely up to date (check the Nvidia website). If they are up-to-date and you still see this, share the arw file (use dropbox or similar to link to it) and people here can check if it is specific to your arw files or if it is your specific GPU that triggers the issue.

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kglad
Community Expert
Community Expert
May 9, 2023 1:49 PM UTC

<moved from cc desktop bugs>

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