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B326877705pgr
Participating Frequently
October 4, 2023
Question

Lightroom Denoise AI not working

  • October 4, 2023
  • 2 replies
  • 809 views

Hi All,

I'm really struggling with Denoise and it not working! It tries but I get an unknown error message and that's it. Any clues as to what's going on please? Happy to provide any other information that may help diagnose the issue 🙂

 

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    2 replies

    johnrellis
    johnrellis
    Legend
    October 5, 2023

    "an unknown error message"

     

    Please post a full-resolution screenshot (not a phone pic) of the entire LR window showing the error message.

    B
    B326877705pgrAuthor
    Participating Frequently
    October 5, 2023

     

    Keith Reeder
    Keith Reeder
    Participating Frequently
    October 4, 2023

    What's your GPU?

     

    And what camera/file format?

     

    B
    B326877705pgrAuthor
    Participating Frequently
    October 4, 2023

    Hi - thanks for the reply. Nikon D500 and D7500 NEF files. I've snipped the laptop spec below:-

     

     

    L
    Lumigraphics
    Legend
    October 4, 2023

    Your computer may not be able to use denoise, especially with integrated graphics and only 8GB of RAM installed. You are at the point of probably needing a more powerful machine.

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