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Roland_Rick
Roland_Rick
Known Participant
August 14, 2018
Question

Lightroom does not Quit forever

  • August 14, 2018
  • 1 reply
  • 485 views

I have a tiny Lr database with 606 NEF images (D500 and D850 mixed) plus 320 exported JPGs in it.

I click quit and since over 15 minutes, I am expecting Lr to quit. But nothing happens, except boiling the iMac 5K - I can meanwhile cook scrambled eggs with the surface temperature of the Mac, this looks like so:

Has anyone an idea how I could quit Lr without force quit?

I have a guess what could cause the problem: The Mac went to sleep while exporting some and of course, Lr does not use the macOS service "Prevent Sleep" (while exporting).

After waking up iMac, I am facing now this very ugly and inconvenient problem. A reliable piece of software handles such treats like assumed above better.

I really appreciate any help.

macOS: 10.13.6

Lr: 7.4

16 GB RAM, 4 GB vRAM, 500 GB free SSD, so no hardware issue

Best regards,

Roland

This topic has been closed for replies.

1 reply

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
August 14, 2018

Hi Roland,

We're sorry to hear about this, as Lightroom is not quitting you can try closing other applications from the activity monitor and wait for a few minutes to see if Lightroom resumes. Otherwise you will have to force quit it.

Regards,
Sahil

Roland_Rick
Roland_RickAuthor
Known Participant
August 14, 2018

Can I send you a log file for analysing the problem. This happens quite often since 7.3 or 7.4...

Regards,

Roland

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
August 14, 2018

Yes that would be helpful, I'll share it with our engineering team for review.

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