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R
richardg52861327
Inspiring
December 22, 2021
Answered

Lightroom email

  • December 22, 2021
  • 1 reply
  • 1003 views

How about this issue?

I have not been able to use LRC v11(Windows 2H21) email since it didn't seem to recognize my password to validate me. This problem began before the 2FA was instituted.

The short story is that by turning off the 2F Authorization the email worked and vice versa. However, on any photo that was emailed, my copyright message appeared in the middle. The only control I thought might turn this off was the question about including Metadata. I unchecked that box but the copyright message persisted.

Any ideas about how to stop this copyright message from being placed on the emailed image? Of course this also raises the issue of what to do in March when 2FA becomes the law and cannot be turned off?

Thanks,

Richard

Richard

    This topic has been closed for replies.
    Correct answer cmgap

    Hello Richard,

    The copyright watermark on your emailed photos and your 2FA settings are two unrelated issues.

    Copyright info on emailed photos are applied because of a setting in your email preferences when exporting. You must untick the Watermark option at the bottom of the email image settings.

     

    Export > Email (via dropdown) > scroll to the bottom and untick Watermark.

     

    1 reply

    cmgap
    Community Expert
    cmgapCommunity Expert
    Community Expert
    December 23, 2021

    It's likely that you will need Adobe support to reset your 2FA settings as it's tied to your Adobe ID. If you are logged in to your Adobe account you can click on the help link under your profile picture.

    R
    richardg52861327Author
    Inspiring
    December 23, 2021
    cmgap,
    Thanks for the response. Do you know what it is in my 2FA settings that
    causes the copyright message to appear on emailed photos?
    Richard
    cmgap
    Community Expert
    cmgapCommunity ExpertCorrect answer
    Community Expert
    December 23, 2021

    Hello Richard,

    The copyright watermark on your emailed photos and your 2FA settings are two unrelated issues.

    Copyright info on emailed photos are applied because of a setting in your email preferences when exporting. You must untick the Watermark option at the bottom of the email image settings.

     

    Export > Email (via dropdown) > scroll to the bottom and untick Watermark.

     

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