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KennyBrandon
Participant
October 2, 2013
Answered

"Lightroom encountered and error when reading from its preview cache and needs to quit"

  • October 2, 2013
  • 23 replies
  • 115739 views

I keep receiving this error every time I open LR, "Lightroom encountered and error when reading from its preview cache and needs to quit" and the app won't open. It said LR would try and fix this error next time I opened it but the error remains. I tried uninstalled and installing the app and the error remains.

Any Ideas here? Is there another app that may be telling it where to look for the cache and it no longer there? I was using a ramdisk for a bit but ditched it. Not sure if that has something to do with it but it seems suspect.

Your thoughts?

--Kenny Brandon Wilson

This topic has been closed for replies.
Correct answer dj_paige

You need to delete the Preview Cache.

It is located in the same folder as the Lightroom Catalog. The preview cache name ends with Previews.LRDATA and should be deleted. Do not confuse this with *.LRCAT, which should not be deleted.

23 replies

Participant
August 12, 2014

Kenny I´m having the same problem but when a reinstalled catalog folder disappear so I can´t rename, delete or moving this folder. Do you remember were was placed the Catalog preview folder after you reinstaled LR?Garetto

Thanks!

Luciano Garetto

dj_paige
dj_paigeCorrect answer
Legend
October 2, 2013

You need to delete the Preview Cache.

It is located in the same folder as the Lightroom Catalog. The preview cache name ends with Previews.LRDATA and should be deleted. Do not confuse this with *.LRCAT, which should not be deleted.

KennyBrandon
Participant
October 2, 2013

NICE! It worked like a charm. I'm back up and running. Thank you.

Kind Regards,

--Kenny Brandon Wilson

Twitter: @kennybrandon

Participant
November 2, 2013

I have exactly the same problem. It started appearing when I moved my entire file structure to an external drive. However, the first seesion I used the files on the external drive, LR worked fine with no errors. In my second session, it also worked well for sometime, and then I started experiencing this error. Initially, I deleted the preview file as recommended on this forum. It would work for a while, then the error would appear again. Now, it appears almost regularly.

I am using Macbook Pro Retina display, LR5, external drive 1TB Toshiba. Any help/ideas greatly appreciated. Thanks.

Ken G. Rice
Community Manager
Community Manager
October 2, 2013

Moved from the Creative Cloud to the Lightroom forum. They will be able to help you here.