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TC Conner
Known Participant
January 8, 2017
Answered

Lightroom Error "Failed to send Email"

  • January 8, 2017
  • 5 replies
  • 14327 views

I am using Lightroom CC Ver. 2015.8 on an iMac with OS Sierra Ver. 10.12.2.

I am experiencing problems emailing photos from within Lightroom. This is the error message that pops up after I hit "send:" Failed to send Email.

I am positive my email settings are all correct. I have tried using different email addresses, not sending more than one photo, sending low quality images, but nothing works and I still get the "Failed to send Email" error.

Can someone please help?

Thanks!

TC

This topic has been closed for replies.
Correct answer Just Shoot Me

Gmail can use a 2 step verification system. Not sure if you have enabled it or maybe it got enabled by mistake. You can go to Google Gmail and add an exception to it for LR. Or you can turn it off.

Turn off 2-Step Verification - Accounts Help

5 replies

Participating Frequently
October 26, 2020

this problem does not involve two step verification. Mine is turned off on two gmail accounts and it still will not go througn. In the original drop down if you select "apple" on your Mac it will take you to a second screen where your gmail server will function. It is an extra step and a pain. I have reported this to Adobe.

kds81
Participant
January 15, 2023

I too got it working on my Mac by select Apple Mail.  Then I had to configure my Apple Mail to connect to my Gmail and it worked.   Kind of annoying but I don't want to spend more time fiddling with it.

Participant
June 17, 2020

how do you add an axception to it for lightroom? i have been trying to find it.

please I need help

 

thank you

Participant
April 29, 2018

My solution to the  Email not sent  message was to enter  the password for my google account where credential settings is requested below the box with browser settings 

Participant
January 31, 2024

Lol below the box with the browser settings....is this just trying to annoy everyone? Or more confusion

TC Conner
TC ConnerAuthor
Known Participant
January 8, 2017

As I said, this just started happening today and I have not enabled 2 step verification for Gmail.

TC Conner
john.i.clark
Participating Frequently
March 26, 2017

I'm curious why you marked Just Shoot Me's response as the 'correct answer', when you also said you have not enabled 2 step verification for Gmail. Did you later discover that to be the issue? If so, it would be helpful if you mentioned that here.

Thanks!

John

Inspiring
June 29, 2017

I have never experienced anything as frustrating as trying to get LR to email photos.  I went through hell in another thread trying to get it work with Apple ID, then it worked, now it doesn't.  They I tried Yahoo, once it worked, now it doesn't.  How about Gmail, never worked.

No, I don't have 2 step verification enabled on any email account, and yes, all the settings are correct.

Why is this such a problem, and how the hell do I fix it?

Is there a bug fix for LR?

thanks!!

Just Shoot Me
Legend
January 8, 2017

What email provider are you using?

Does it have and have you enable 2 step verification?

TC Conner
TC ConnerAuthor
Known Participant
January 8, 2017

Hello Just Shoot Me,

I am using Gmail, and this just started happening today as I have been able to email photos directly from Lr with no problems.

TC Conner
Just Shoot Me
Just Shoot MeCorrect answer
Legend
January 8, 2017

Gmail can use a 2 step verification system. Not sure if you have enabled it or maybe it got enabled by mistake. You can go to Google Gmail and add an exception to it for LR. Or you can turn it off.

Turn off 2-Step Verification - Accounts Help