Lightroom fails to import pictures - unknown error

Forum|Forum|3 years ago
March 29, 2023
2 replies
666 views

Since recently my lightroom started to fail to import pictures.

When I create a new fresh catalog it works fine. However, when trying to re-import that new catalog into my old one LR fails with an unknown error.

How can this be fixed and I will be able to import pictures again?

I am using 12.2.1

macOS

This topic has been closed for replies.

geoheilAuthor

Participant

Indeed, I did something similar by manually importing the old catalog into the new one.

As LR works with a new catalog - the full disk access property cannot be the root cause.

Is there any chance I could keep the publish services?

However, when enabling full disk access the old catalog can re-import the fresh one (which failed previously)

Sean McCormack

Community Expert

Export as catalog doesn't keep Publish Services. It's the one issue I have with it.

The main issue I have going your route is that Import from Another Catalog completely locks Lightroom out and uses the old Lightroom 2 import dialog. But, that said, it should work fine now that you can actually import it and don't mind the wait.

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.

Sean McCormack

Community Expert

Does use File>Optimize Catalog make a difference? Normally I'd suspect preferences here, but as it's working on a new catalog, it means it's the current catalog.

Another option is to go to All Photographs in the Catalog panel, then go to File>Export as Catalog. No need to include the originals as they're still in place.

You'll lose any Publish Services that are active, but the process creates a cleaner catalog. Open the new catalog by double clicking on it.

Also make sure Full Disk Access is turned on.

https://www.solve.uk.com/post/how-to-grant-full-disk-access-in-macos-ventura

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.

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