Lightroom fails to open image due to missing "toolkit." None of published workarounds have helped.

Forum|Forum|8 years ago
January 15, 2018
1 reply
1029 views

I'm getting the following message when, in Windows 10, I right-click on an image file and try to invoke "open with" LR CC.

"Failed to locate tookit with id: com.adobe.ag.library"

In searching for this error message online, none of the items that come up match it exactly. I tried several of the listed workarounds anyway, but none have had the desired effect. Has anyone seen this error and solved it?

This topic has been closed for replies.

Correct answer Rob_Cullen

The Lightroom family of programs do not "Open" files.

There is not an option to "Open with" the Lightroom programs, so not even worth attempting.

If you use the 'new' cloud based Lightroom-CC look here for help- Add photos in Lightroom CC

If you use the 'Desktop' based Lightroom Classic-CC then look here- How to transfer photos from a camera or card reader to Photoshop Lightroom Classic CC

Rob_Cullen

Correct answer

Community Expert

The Lightroom family of programs do not "Open" files.

There is not an option to "Open with" the Lightroom programs, so not even worth attempting.

If you use the 'new' cloud based Lightroom-CC look here for help- Add photos in Lightroom CC

If you use the 'Desktop' based Lightroom Classic-CC then look here- How to transfer photos from a camera or card reader to Photoshop Lightroom Classic CC

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .

D

dgphotogqsticksAuthor

Participant

Thank you, WobertC. I appreciate your taking the time to respond.

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