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M
magpie5
Inspiring
February 16, 2020
Answered

lightroom freezes when using sync in development module

  • February 16, 2020
  • 11 replies
  • 2353 views

hi, since the upgrade a couple of days ago, when i edit a photo, select other photos and sync, Lightroom freezes and i have ctl alt delete, and then delete the lock file. its driving me nuts! my pc is only about 5 months old, i havent even used half the storage, so its not that, im talking to support and they want to access my pc, which im not donig,

gees, it happens to others ive googled it, but the comments are all months old. 

can anyone help me please?

 

This topic has been closed for replies.
Correct answer magpie5

hi, 

firstly, when i push the blue button it turns grey, dissappears and i cant reply!!

what will resetting do? will i lose my presets?

when you say in the morning what time is it there? its 2pm here in oz!! cheers, jo 

cheers, jo

 

well i still cant get the reply button to work but i have found the answer, which is not only so simple, but so ridiculous!!!

for some weird reason the sync box where you check which adjustments you want to pass to the next photo is coming up on my 2nd monitor, which i dont always have turned on! i found the answer in another forum!

thankyou to all for trying to help me, i guess at least ive cleaned LR up a little!!

cheers jo

 

 

 

 

11 replies

M
magpie5AuthorCorrect answer
Inspiring
February 17, 2020

hi, 

firstly, when i push the blue button it turns grey, dissappears and i cant reply!!

what will resetting do? will i lose my presets?

when you say in the morning what time is it there? its 2pm here in oz!! cheers, jo 

cheers, jo

 

well i still cant get the reply button to work but i have found the answer, which is not only so simple, but so ridiculous!!!

for some weird reason the sync box where you check which adjustments you want to pass to the next photo is coming up on my 2nd monitor, which i dont always have turned on! i found the answer in another forum!

thankyou to all for trying to help me, i guess at least ive cleaned LR up a little!!

cheers jo

 

 

 

 

    B
    Barbarabs
    Participant
    October 20, 2020

    thank you for posting your ultimate fix!  Same problem for me -- not sure I would have ever figured it out!  

    GoldingD
    GoldingD
    Legend
    February 17, 2020

    Yonder if we should advise the OP to reset preferences file?

     

    Or, perhaps contact Adobe in the morning.

     

    M
    magpie5Author
    Inspiring
    February 17, 2020

    ok, now i can reply!!

    yes they are all CR2 files straight from my camera memory card. 

    DdeGannes
    Community Expert
    DdeGannesCommunity Expert
    Community Expert
    February 17, 2020

    Just a thought out of the box.

    Are all the image files the same type e.g. Raw no jpeg  or tiff?

    Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.3; PS 27.0; ) Camera Oly OM-D E-M1.
      DdeGannes
      Community Expert
      DdeGannesCommunity Expert
      Community Expert
      February 17, 2020

      Quote "when i edit a photo, select other photos and sync, Lightroom freezes"

      Explain what you mean by that?, Sync to the Adobe Cloud storage?

      or. Sync Settings?

       

      When you are using Lightroom Classic to sync to the Cloud storage you first have to place the image files in a Collection and mark the collection for storage. See the screen capture the collections with the horizontal pointers in the extreme left of the named collection, those collections are selected for syncing.

       

      Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.3; PS 27.0; ) Camera Oly OM-D E-M1.
      M
      magpie5Author
      Inspiring
      February 17, 2020

      Thankyou for your reply,

      Please see pic, i have edited the highlighted photo, then i have also selected the next 2 photos using CTRL, usually when i push Sync, also circled,

      at the top LH corner i see a progress bar that says something about copying and pasting settings to the next photos,

      in the past i have selected 20 or 30 photos no problem at all. im not doing anything differently. 

      when i push it now the lightroom catalog 2 bar at the top goes light grey and everything freezes, I have to Ctrl Alt Delete to get out of it.

      since i tend to overuse burst mode, i really need this to work!!!

      cheers and thanks

       

      GREAT, NOW I CANT GET THE REPLY BUTTON TO WORK HERE!!!! YES THEY ARE ALL RAW FILES, STRAIGHT FROM IMPORT FROM MY MREMORY CARD. CHEERS

      GoldingD
      GoldingD
      Legend
      February 17, 2020

      Just to verify, LRC v9.2?

       

       

      M
      magpie5Author
      Inspiring
      February 17, 2020

      hi, yes that is the correct version,

       

      so i updated the driver as you said, did the clean update,

      i aslo turned off the GPU, i upped the cache to 20gb, and also emptied the cache.

      i optimised the file, and did all the suggestions to improve performance, 

      if i put it to auto sync, it doesnt freeze but it also doesnt sync! 

      as soon as i push sync, it freezes! 

       

      should i do a fresh install? i dont really want to because although i dont have many i do have some presets!

       

      best wishes and thanks, again, jo cheers

       

       

      GoldingD
      GoldingD
      Legend
      February 17, 2020

      Dual Displayys at 1920x1080, so not 4K and beyond. If you have use GPU enabled in /preferences/performance/ that might be of no value, and might hurt. If on, try with it off.

       

      GoldingD
      GoldingD
      Legend
      February 17, 2020

      NVIDIA GeForce GTX 970 (26.21.14.3603)

       

      That would be v436.03 current driver would be v442.19.

       

      You will want to use the NVIDIA GeForce Experiance utility to update the GPU driver, when you do, select Custom as to install a clean copy (removes all old stuff)

       

       

       

      GoldingD
      GoldingD
      Legend
      February 16, 2020

       

      the nikon one is the last plug in, and i have no idea wht that is there, since i shoot a canon!!!
best wishes and thanks, jo

       

       

      The Nikon Teather comes by default on all copy's of LR.

       

      GoldingD
      GoldingD
      Legend
      February 16, 2020

      Second up, please share/post your System Information as Lightroom Classic (LRC) reports it. In LRC click on Help, then System Info, then Copy. Paste into a reply. Interested in info from first line down to and including plug-in info. Info after plug-in of no value (at least not to non techs)

       

      M
      magpie5Author
      Inspiring
      February 16, 2020

      Firstly, Thankyou so much for your replies, much appreciated.

      yes i am refering to sync photos in the development mode.

      the nikon one is the last plug in, and i have no idea wht that is there, since i shoot a canon!!!

      best wishes and thanks, jo

      cheers

       

       

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