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Participant
December 28, 2016
Answered

Lightroom freezing

  • December 28, 2016
  • 2 replies
  • 890 views

Spoke to three people from Adobe and they could not find an answer to why Lightroom CC freezes.  Itr work in library but stops when i change to develop.  It will work for 5 minutes and then stop.  Anyone have an answer.  Three Adobe experts could not help.  They kept telling me to clear the cache.  I have use the program for years and have never done this.  Please help

    This topic has been closed for replies.
    Correct answer johnrellis

    Are you invoking Photo > Delete Rejected Photos (Ctrl + Backspace / Cmd + Delete) while in Develop?  A number of people have reported that can freeze the most recent version of LR (CC 2015.8 / 6.8).  If this is triggering your problems, please add your me-too vote and details of your issue to the bug report in the official Adobe feedback forum: Lightroom: Image stuck in Develop mode | Photoshop Family Customer Community

    The workaround is to delete photos from Library mode, not Develop.

    2 replies

    AxelMatt
    Community Expert
    Community Expert
    December 29, 2016

    Which operating system do you use? Mac or Windows?

    Have you tried to deactivate the GPU acceleration?

    Edit->Preferences->Performance, uncheck Use Graphics Processor

    Also take a look here: https://forums.adobe.com/message/7745890#7745890

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
    Participant
    December 30, 2016

    Thanks. Use Pc have deactivated gpu

    Sent from my iPhone

    johnrellis
    Legend
    December 31, 2016
    Are you invoking Photo > Delete Rejected Photos (Ctrl + Backspace / Cmd + Delete) while in Develop?

    ?

    johnrellis
    johnrellisCorrect answer
    Legend
    December 29, 2016

    Are you invoking Photo > Delete Rejected Photos (Ctrl + Backspace / Cmd + Delete) while in Develop?  A number of people have reported that can freeze the most recent version of LR (CC 2015.8 / 6.8).  If this is triggering your problems, please add your me-too vote and details of your issue to the bug report in the official Adobe feedback forum: Lightroom: Image stuck in Develop mode | Photoshop Family Customer Community

    The workaround is to delete photos from Library mode, not Develop.