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Aideen200
Participant
February 16, 2023
Question

Lightroom frozen with this window and the only way to close it is to force quit.

  • February 16, 2023
  • 1 reply
  • 170 views

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Community Manager
February 16, 2023

Welcome to the Lightroom Community. I'll need more info to help you figure this out. What version of Lightroom Classic & the operating system are you working on?

 

If Lightroom crashes right when you switch to the Develop module, go to Lightroom > Preferences > Performance > Use Graphics Processor > Set it to Off if it is on Custom or Auto. If this shows you any differences, please check this article to troubleshoot further: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

Let me know how it goes. Thanks!
Sameer K