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Participant
August 12, 2024
Question

Lightroom Grey bar issue

  • August 12, 2024
  • 3 replies
  • 215 views

For some reason, my LIghtroom window has this grey bar with  camera data in it. I can't figure out how to remove it. Please advise!

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3 replies

GoldingD
Legend
August 12, 2024

Looking at the authors attached screenshot, I notice the following (annotated by me):

 

 

Is this not a possible corrupt preference file issue?

 

/Followup/ Yes, hat tip to Per Berntsen. An old LrC version.

 

So what LrC version, what MACOS version?

Per Berntsen
Community Expert
Community Expert
August 12, 2024

The gray background (which is supposed to be transparent) typically appears when using an older version of LR on an unsupported Mac OS.

The small part of the toolbar visible in the screenshot also indicates that this is an older version.

 

 

AxelMatt
Community Expert
Community Expert
August 12, 2024

Press command + I to toggle the viewing of the camera infos

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
Rikk Flohr_Photography
Community Manager
August 12, 2024

[ I ]  KBSC for showing Information. Note: this is a 3-position toggle. 

Rikk Flohr: Adobe Photography Org