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Participant
January 1, 2017
Answered

Lightroom has encountered problems reading this photo. You will not be able to make adjustments to the photo.

  • January 1, 2017
  • 3 replies
  • 1562 views

When I loaded the most recent photos to Lightroom, I got the error message:

"Lightroom has encountered problems reading this photo.

You will not be able to make adjustments to the photo."

Many of the photos are black in the bottom half. I tried to edit anyway and encountered the message, "Unexpected end of file encountered".

I have about 6 weeks experience using Lightroom, have loaded about 500 photos in 8 different loads and have never encountered this before.

The photos in the camera look ok.

What could be the problem? Software, camera (Nikon 7100) or mac hardware?

Any advice is welcome. Thanks.

Correct answer dj_paige

Then the problem is on the camera card, either the card has gone bad or the camera itself didn't write the photos properly, or it could be the transfer hardware (card reader or cable). You might want to try a different card in your camera and different transfer hardware).

3 replies

Participant
November 14, 2025

I have been using Lightroom for years and this has just started affecting random files. It gives me an additional information saying "an unexpected end-of-file occured".  This is really annoying, showing a blurred . I can correct this by editing the file in Photoshop and saving it, it then reverts to the original quality. This seems to be related to the software. As i have a monthly subscription the software is presemed to be the most up to date. 

dj_paige
Legend
November 14, 2025

@Pat_Doody42 

Please do not append your problem to a 7 year old thread. Please start a new thread and explain your problem in detail. People will be happy to help you in a new thread. 

cmgap
Community Expert
Community Expert
January 2, 2017

The photos in the camera look ok.

Do they look okay in another application like Photoshop or even at the finder level?

Participant
January 2, 2017

Good point. I checked the photos in Finder and the bottom half of the bad ones are black. Again, I will try some camera and SD card tests. Thanks.

dj_paige
Legend
January 1, 2017

The photo is corrupted somehow, and you cannot use it in Lighroom. You need to restore the photo from your backups or from the camera card, if available.

Participant
January 2, 2017

A second load of all 70 photos from the camera card brought similar results. The raw photos are not complete and some appear to be truncated. The jpg version of the photos on the second camera card are all fine.

dj_paige
dj_paigeCorrect answer
Legend
January 2, 2017

Then the problem is on the camera card, either the card has gone bad or the camera itself didn't write the photos properly, or it could be the transfer hardware (card reader or cable). You might want to try a different card in your camera and different transfer hardware).