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pedro albertop89677335
Participant
November 27, 2017
Question

Lightroom has experienced an unexpected sign in failure. (PC)

  • November 27, 2017
  • 1 reply
  • 668 views

Hi

I updated to Lightroom Classic CC. And I cannot sync with mobile. I keep receiving the error "Lightroom has experienced an unexpected sign in failure. (PC)"

Tried re-install, all suggested on the forums as well. Nothing changes

Help will be much appreciated.

Br

Pedro

This topic has been closed for replies.

1 reply

F. McLion
Community Expert
Community Expert
November 27, 2017

Did you also try to reset the preferences? http://lightroom-blog.com/2015/05/23/resetting-preferences-in-lightroom-cc6/

Note: The preferences are not reset when you remove and reinstall.

If you did not already try, you may also want to try to sign off and back in: Learn how to activate and deactivate Creative Cloud apps

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pedro albertop89677335
Participant
November 27, 2017

Hi, good morning, how are you

Thank you so much for the reply.

I've tried that as well, nothing changed. I did it again this morning, just in case. Same result

Br

Pedro