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Known Participant
November 13, 2016
Question

"Lightroom has had problems reading this photo" after upload and I cannot delete

  • November 13, 2016
  • 1 reply
  • 729 views

Hello,

I have Lightroom 5.7.1 and I'm running it on a Mac (yosemite 10.10.5).  I just did a HUGE photo shoot today with several sessions.  I went to upload and after the first 30 or so the rest of them have the "Lightroom has had problems reading this photo" message.  I tried to delete them so I could try to redownload.  They are all in RAW.  I cannot delete them either, they simply won't.  This has never happened to me before and honestly I'm freaking out a tad as there are hundreds of photo's of my subjects I now can't access.  Please help!!

Thanks for any help in advance.

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1 reply

dj_paige
Legend
November 13, 2016

When Lightroom says it has problems reading a photo, that usually means that somehow the file has become corrupted. This could be a bad transfer between the camera card and the computer, or perhaps the file is corrupted on the camera card. If I were you, I'd try transferring the photos from camera card to the computer using different hardware, if possible.

I cannot delete them either, they simply won't.

What happens? What is the exact error message? Are you deleting in Lightroom or in your operating system?

Known Participant
November 13, 2016

Thank you so much for your reply.  I am actually trying to download them again directly to my hard drive.  Normally they go directly to a portable hard drive.  Hopefully it will work OK.  I do see the DNG files popping up.

As far as deleting them the message is: There are 229 files that could not be moved to the Trash folder.

I tried just doing 1 and got the same message.

Known Participant
November 13, 2016

I was able to get the photo's directly on my hard drive (THANK GOD..LOL).  I still cannot delete the first copies though.  Anyone have any ideas?