Lightroom importing slowly

Question

My Lightroom Classic has been acting strange. For example, the “i” key often stops toggling the Info Overlay, and I have to restart the program to get it working again. Importing has become very slow, and on occasion, Lightroom freezes during import. I've tried importing both directly from my SD card and from files copied to my desktop, but the issue persists. Sometimes, the Develop panel fails to display any photos.
 
I'm running Lightroom 14.3.1 on a brand-new Apple M4 Pro with 48GB of RAM, macOS Sequoia 15.3.2. The problems have noticeably worsened since updating Lightroom.
 
Do you know what might be causing this? Also, does Adobe offer any direct support for Lightroom Classic? I wasn’t able to find a phone number or chat option.

Sameer K · Answer

Hey, @jonasrocks. Welcome to the Lightroom Community. I'll help you figure this out.

Here are a few things you can try:

Reset Lightroom Classic following the second (manual) method from this article: https://adobe.ly/4fOPxm4
Update macOS to the latest build (v15.5)
Ensure Lightroom Classic has the required permissions on macOS: https://adobe.ly/44QeESy;

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

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