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Participant
July 2, 2024
Question

Lightroom intelligent masks don't work anymore!

  • July 2, 2024
  • 1 reply
  • 102 views

Using intelligent masks doesn't work for me anymore! I always have to update them after adding them to a photo. The only way they work is using the 'Previous' button but that doesn't work for me in my work process always!
The problem happens with v13.3 aswell as with the newest v13.4
I am using Apple M1 with Sonoma 14.5

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1 reply

AxelMatt
Community Expert
Community Expert
July 2, 2024

In a first step you should  try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

If this doesn't help we need more informations about your environment.

Please provide also a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI