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antti35474015czo8
Participating Frequently
February 15, 2024
Question

Lightroom is crashing and performing wery wery slow

  • February 15, 2024
  • 3 replies
  • 465 views

Hi.

I have beens strugeling now for days with my problem. Lightroom is performing wery wery slow and crashing every now and then. 

 

My System: Windows 11 

                      AMD ryzen 9 3900X  CPU

                      Radeon RX 5700 XT GPU

                      64GB RAM

                      59" samsung odyssey screen

                       2T 2.M SSD where windows and ligtroom is instaled

                       4T normal SSD where my pictures and gatalog is in 

 

Can it be my screen that its so big that light room is strugling to run? Or what can it be? 

    This topic has been closed for replies.

    3 replies

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    February 15, 2024

    We’ve reviewed the email address you use with this forum and find no crash reports in our system.

     

    Did you see a crash dialog?

    Do you use a different email address when filling out the crash report?

    Was the crash dialog Adobe’s? Microsoft’s? 

     

     

    Rikk Flohr: Adobe Photography Org
    A
    antti35474015czo8Author
    Participating Frequently
    February 15, 2024

    Maybe not crashing but it just freeze and do nothing, then after a while it says "not responding" sometimes. Then i need to force Lightroom to shut down tasks manager.

    johnrellis
    johnrellis
    Legend
    February 16, 2024

    There's a somewhat newer graphics driver available:

    https://www.amd.com/en/support/graphics/amd-radeon-5700-series/amd-radeon-rx-5700-series/amd-radeon-rx-5700-xt

     

    Try installing that. (LR is very senstive to bugs in graphics drivers.)

    dj_paige
    dj_paige
    Legend
    February 15, 2024

    Please tell us, in detail, what actions in Lightroom Classic are slow. Please tell us, in detail, what actions in Lightrooom Classic seem to result in crashes. Also please provide the information requested by Ian Lyons.

    A
    antti35474015czo8Author
    Participating Frequently
    February 15, 2024

    Starting program, importing photos, changing photo in edit mode, masks and all changes in edit mode. Basicaly the whole Lightroom seems to be slow.

    Ian Lyons
    Community Expert
    Ian LyonsCommunity Expert
    Community Expert
    February 15, 2024

    Please provide a copy the Lightroom Classic 'System Info'. You can obtain same via the Help > System Info menu item as shown in attached screesnhot. Use the Copy button with the dilaog, then paste into your next forum post.

     

    A
    antti35474015czo8Author
    Participating Frequently
    February 15, 2024

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