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bonniec26471533
Participant
March 29, 2017
Answered

Lightroom is not syncing with iPad

  • March 29, 2017
  • 1 reply
  • 1177 views

Hi,

My lightroom was working and syncing fine until just recently.  The desktop LR shows that I have a few thousand photos to sync and the number doesn't move. 

I checked the Adobe online and the photos show up and say that sync wasn't finished.  How do I get them to start syncing?

I have checked to see that nothing is paused.  I've logged out, restarted the apps, and the computer. 

I am not sure I want to delete all data from LR mobile as I have made quite a few edits on LR mobile as well before I realised that it was not syncing.  (I edit on mobile when out and about and then on desktop when at home.)  I didn't notice it wasn't syncing until I deleted the rejected photos on my desktop to clear up space and noticed that the photos were still showing up on my mobile.  Please help!

This topic has been closed for replies.
Correct answer greule

Could you please send me a LR Desktop diagnostic log  - best as a private message with a downloadable dropbox link.

You can trigger the log via LR Desktop preferences -> Lightroom Mobile and when you hold down the alt key you will notice a generate diagnostic log button

-

Guido

1 reply

greule
greuleCorrect answer
Inspiring
March 31, 2017

Could you please send me a LR Desktop diagnostic log  - best as a private message with a downloadable dropbox link.

You can trigger the log via LR Desktop preferences -> Lightroom Mobile and when you hold down the alt key you will notice a generate diagnostic log button

-

Guido

Participant
October 15, 2021

I am having the exact same issues