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Ethan Landers
Participating Frequently
February 20, 2024
Question

Lightroom Keeps Crashing - MacOS

  • February 20, 2024
  • 1 reply
  • 236 views

I am attempting to edit like normal on Adobe Lightroom Classic on iMac 2017 Version Ventura 13.6.4.  However, it keeps on crashing on me.  I'll open the app, and it may work for a little while.  Then I'll do a normal task like zoom in on a picture, and it crashes.  What can I do to diagnose the issue and resolve it?  I would be a little worried about deleting the application and then the catalog gets deleted or Lightroom cannot find the pictures the edits are associated with. 

 

Thanks!

    This topic has been closed for replies.

    1 reply

    Ian Lyons
    Community Expert
    Ian LyonsCommunity Expert
    Community Expert
    February 20, 2024

    Please provide a copy of your 'System Info'. This can be obtained from the LrC Help > System Info menu item. Use the 'Copy' button on the displayed dialog, then paste into your next forum post.

     

     

    E
    Ethan LandersAuthor
    Participating Frequently
    March 16, 2024

    Hi, there. 

     

    Sorry for the late response. I could still use the help as Lightroom is still crashing for me.

    Here is the system info:

    Lightroom Classic version: 13.2 [ 202402141005-bf1aeb84 ]
    License: Creative Cloud
    Language setting: en-US
    Operating system: Mac OS 13
    Version: 13.6.4 [22G513]
    Application architecture: x64
    Logical processor count: 8
    Processor speed: 4.2GHz
    SqLite Version: 3.36.0
    Built-in memory: 16,384.0 MB
    Dedicated GPU memory used by Lightroom: 3,840.1MB / 8,192.0MB (46%)
    Real memory available to Lightroom: 16,384.0 MB
    Real memory used by Lightroom: 1,631.2 MB (9.9%)
    Virtual memory used by Lightroom: 46,151.8 MB
    Memory cache size: 14.4MB
    Internal Camera Raw version: 16.2 [ 1763 ]
    Maximum thread count used by Camera Raw: 5
    Camera Raw SIMD optimization: SSE2,AVX,AVX2
    Camera Raw virtual memory: 595MB / 8191MB (7%)
    Camera Raw real memory: 672MB / 16384MB (4%)

    Cache1:
    Preview1- RAM:57.0MB, VRAM:190.0MB, IMG_1280.CR2
    Preview2- RAM:22.0MB, VRAM:0.0MB, IMG_1281.CR2
    NT- RAM:79.0MB, VRAM:190.0MB, Combined:269.0MB

    Cache2:
    final1- RAM:189.0MB, VRAM:0.0MB, IMG_1281.CR2
    final2- RAM:465.0MB, VRAM:2,201.0MB, IMG_1280.CR2
    T- RAM:654.0MB, VRAM:2,201.0MB, Combined:2,855.0MB

    Cache3:
    m:14.4MB, n:75.2MB

    U-main: 72.0MB

    Standard Preview Size: 1440 pixels
    Displays: 1) 4096x2304

    Graphics Processor Info:
    Metal: AMD Radeon Pro 580
    Init State: GPU for Export supported by default
    User Preference: Auto

    Application folder: /Applications/Adobe Lightroom Classic
    Library Path: /Users/ethan/Pictures/Lightroom/Lightroom Catalog-2-v13.lrcat
    Settings Folder: /Users/ethan/Library/Application Support/Adobe/Lightroom

    Installed Plugins:
    1) AdobeStock
    2) Aperture/iPhoto Importer Plug-in
    3) Flickr
    4) Nikon Tether Plugin

    Config.lua flags: None

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