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Participant
September 12, 2017
Question

Lightroom key/purchase from BHPhotovideo.com no longer working.

  • September 12, 2017
  • 1 reply
  • 267 views

Hello everyone,

I recently upgraded my computer. My old one kept crashing, which forced me to download Lightroom a lot. Now it's saying that the key provided by BHPhotovideo.com is no longer valid. I have contacted Adobe about this first, who told me to contact BH. I contacted BH who then told me to contact Adobe again. Kinda getting the run around. I would love for my copy of Lightroom to work. Otherwise, I'm out 150$.

Thanks everyone.

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1 reply

dj_paige
Legend
September 12, 2017

What version NUMBER of Lightroom did you purchase?


What version NUMBER of Lightroom did you download?

If these are different major versions (for example if you purchased LR 5 and you downloaded LR 6) then that's the problem.