LIghtroom locks up when loading photos for processing

Forum|Forum|1 year ago
September 28, 2024
2 replies
184 views

I open lightroom classic, Library Tab, and when i click on any folder with my images, the little bubble at the bottom pops up that says it is "Loading".

That is where it stops. As i am writing, the image has been trying to load for the past 20 minutes. I am using a Seagate 5gb external harddrive to store both Lightroom and my images. i do this so i can switch between my laptop (currently plugged into) and my desktop at home. i updated everything i could to the latest version, lightroom, windows, etc. I even ran virus scans of the laptop and external harddrive. When i import photos from my camera, Canon R5, via external card reader, i also import the embedded JPEG's.

Here is the system info for Lightroom and my Laptop system:

Windows

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T

TimB87Author

Participant

Here is the system info regarding the GPU

Per Berntsen

Community Expert

I'm pretty sure that this is caused by your integrated GPU - Intel® Iris® Xe Graphics, which uses shared system memory (RAM). It may just meet the system requirements, but it will cause serious slowness.

For good performance, you need a discrete GPU with at least 8 GB RAM.

https://helpx.adobe.com/lightroom-classic/system-requirements.html

In the future, please post System info as text, not as images.

That allows us to see everything we need, and also copy text.

Per Berntsen

Community Expert

The most important part of your system info is missing - GPU info.

Click the Copy button in the System info dialog and paste in a new reply.

After pasting, you can delete everything below Installed plugins to save us all from a lot scrolling.

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