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paulm24651758
paulm24651758
Participant
April 20, 2017
Answered

Lightroom Mobile

  • April 20, 2017
  • 2 replies
  • 334 views

i changed my phone yesterday, upgrade to IPhone 6s plus. On lightroom mobile the thumbnails do not show but the if you tap the blank thumbnail box the image appears. The photo count is correct you just can't see the small images. How do I fix this please.

    This topic has been closed for replies.
    Correct answer Mohit Goyal

    Hi paulm,

    Please sign-out & sign-in from Lightroom mobile and check if that helps.

    Also, if you hold a paid subscription of Lightroom mobile(Photography Plan Or Single app membership for Lightroom), then you may try uninstalling it, restart the phone and reinstall it from the store.

    Let us know if that helps.

    Thanks,

    Mohit

    2 replies

    paulm24651758
    paulm24651758Author
    Participant
    April 20, 2017

    Perfect worked first time thanks

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity ManagerCorrect answer
    Community Manager
    April 20, 2017

    Hi paulm,

    Please sign-out & sign-in from Lightroom mobile and check if that helps.

    Also, if you hold a paid subscription of Lightroom mobile(Photography Plan Or Single app membership for Lightroom), then you may try uninstalling it, restart the phone and reinstall it from the store.

    Let us know if that helps.

    Thanks,

    Mohit

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