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davidh25595494
Known Participant
Sep 20, 2023 4:19 PM UTC
Question

Lightroom mobile not saving edits or ratings.

My workflow is to import images on my MacBook. Then I share the previews 2ith adobe cloud. I do alot of culling (flagging photos for deletion etc) I also edit social media worth posts on my phone. If I edit a photo, it will share with the edits etc as expected. However, if I move to a different picture and go back to the previous one I editted. The edits are gone and it's back to the original unedited version. It's like when open a picture on mobile it sends a reset edit option. The pictures show with the editted thumbnail in the photo reel, but as soon as you go back it clears. There are no versions to restore or anything. Is this a bug with the mobile app? Attached a screen grab with an obvious edit so it's easy to see what's happening.

 

I have rebooted the phone and deleted the app, cleared cache etc and reinstalled.  I have logged out and back in. Not sure what else I could do other than to reset my entire sync library which I really don't wanna do because it's 30k pictures and I would lose all of my edits etc.

4 replies

Participant
Aug 1, 2024 10:33 PM UTC

Currently having the same issue on iPhone. Did you ever find out a solution?

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Known Participant
Oct 12, 2024 5:02 PM UTC

Same problem. Using latest version of iOS 18.0.1 and problem existed in iOS 17 as well. Also on current iPhone 16 pro and previous iPhone 14 Pro before recent upgrade. Making Lightroom mobile less and less useful. 

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Ian Lyons
Community Expert
Community Expert
Sep 20, 2023 5:21 PM UTC

Can you confirm which version of Lightroom you're using on the MacBook? The desktop icon for Lightroom Classic (this forum) is LrC and for Lightroom Desktop Lr. Which version are you using?

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davidh25595494
Known Participant
Sep 21, 2023 2:38 AM UTC

I am using the latest version of LRC for mac.  The video I uploaded was a screen grab from my phone (Samsung 23). I have never had this issue before.  I have been using this work flow for years.  It worked on windows->Android. MacOS-iOS, MacOS->Android.  This problem has only started happening this past week, so I am thinking that there is a bug with at least the android app.  If I edit a picture on MacOS, and it synces.  If I then edit that same picture on my phone it will save the edit, it seems.  If I try to edit a photo that has not been touched in the Desktop app, it reverts to original every time its opened.

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