lightroom new folder create short cut key not working ctrl+shift+n please help

Question

lightroom new folder create short cut key not working ctrl+shift+n please help i am using windows and this is most important for me

johnrellis · Answer

1. First, restart your computer. If the problem persists, try resetting LR's preferences:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.

2. If that doesn't help, then you may have a utility running in background trapping the shortcuts (such as an AMD utility). To test that quickly, start Windows in Safe Mode With Networking, which will temporarily disable all background apps and utilities.

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