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Participant
April 14, 2023
Question

Lightroom no se abre

  • April 14, 2023
  • 1 reply
  • 150 views

He instalado la ultima version de lightroom y ahora el programa no se abre, parece ser que se queda abierto pero no se ve ¿ alguna solucion ?

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1 reply

AxelMatt
Community Expert
Community Expert
April 14, 2023

Please follow these steps:

  • Close LrC if open (if the UI isn't visible shut down LR via Taskmanager)
  • Locate the file named "metrics.json"
    File Locations: 
    Mac: /Users/<username>/Library/Caches/Adobe/Lightroom/metrics.json
    Win: C:\Users\<username>\AppData\Local\Adobe\Lightroom\Caches\metrics.json 
  • Remove or rename the file

Check if Lightroom starts normally.

 

Please also see this: https://community.adobe.com/t5/lightroom-classic-discussions/lightroom-classic-v-12-2-1-hangs-at-the...

 

 

 

 

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI