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simonf98293565
Inspiring
December 10, 2016
Answered

Lightroom not closing properly

  • December 10, 2016
  • 1 reply
  • 982 views

Just loaded today's upgrade and now LR will not close properly, effectively freezing the system - and does not respond to a Task Manager end task. Using CC on Win10.

This topic has been closed for replies.
Correct answer simonf98293565

It was already off but I think the problem may have been related to a hard disk issue that was resolved by deleting unnecessary back-ups. Not sure why or how that was an issue but the problem is now resolved. Thanks

1 reply

Mohit Goyal
Community Manager
Mohit GoyalCommunity Manager
Community Manager
December 13, 2016

Hi simonf,

Please turn off the Graphics processor from the Lightroom preferences and check if that helps.

Adobe Lightroom GPU Troubleshooting and FAQ

Regards,

Mohit

S
simonf98293565AuthorCorrect answer
Inspiring
December 13, 2016

It was already off but I think the problem may have been related to a hard disk issue that was resolved by deleting unnecessary back-ups. Not sure why or how that was an issue but the problem is now resolved. Thanks

Mohit Goyal
Community Manager
Mohit GoyalCommunity Manager
Community Manager
December 14, 2016

Great, thanks for the update.

Regards,

Mohit

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