Lightroom not loading

Forum|Forum|3 years ago
November 19, 2022
3 replies
259 views

I've been receiving the message "Verifying Adobe Lightroom Classic.app" for my Lightroom Classic and the program never loads. I actually received the same message for Photoshop 2021 as well, but was able to uninstall PS, then reinstall it and the message disappeared and PS opens (but slowly.) If I uninstall LR, then reinstall it, I believe I'll need to re import all of my photographs since they are stored on an external hard drive.

Can anyone help?

macOS

This topic has been closed for replies.

DdeGannes

Community Expert

The message you see Verifying LrC and PS happens every time you install an update and open the application for the first time. If it completes successfully then the installation has no issues. Since it did not complete for LrC suggests there is a problem.

The first thing I would suggest is to follow the procedures as indicated in the following link.

https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access-to-lightroom-classic-on-macos/td-p/12913413

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.

Sean McCormack

Community Expert

Your catalog won't be affected by uninstalling, or using the cleaner recommened by @TheDigitalDog. The cleaner is an extreme but effective tool. I've had to use it, and it did help.

I find that after I've installed an app, the verify takes longer the first time of launch. And yes, it's a frustrating wait.

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.

TheDigitalDog

Inspiring

You could try running the Creative Cloud Cleaner Tool to remove all traces of the Adobe software before reinstalling them (yet again): https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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