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Participating Frequently
April 18, 2023
Question

Lightroom not working

  • April 18, 2023
  • 4 replies
  • 430 views

 Lightroom Classic becomes useless. now Lightroom CC not working. Cannot get in touch with anyone from Adobe!! I'm paying for products that arent working and have no one to help me fix this. I call the customer service number and the yhang up on me twice thenm they wont answer my calls after that. What kind of company does this!!

 

[moved from bugs to discussions - Mod]

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4 replies

GoldingD
Legend
April 18, 2023

You have posted your issue into a community page. For the most part no Adobe employees are reading this. Just helpful fellow users. We do not receive your error reports sent to Adobe.

 

So, as requested, in order to help, can you kindly state your problem. 

 

Note, please state your LrC version (v12.3?)  your OS , your OS version. GPU make/model, GPU driver version, GPU VRAM, RAM, and CPU 

F. McLion
Community Expert
Community Expert
April 18, 2023

Again, what is the issue in Lightroom you need to resolve?

This basically is a user-to-user forum. We can help to try to solve an issue.

We can not help solving issues you have with Adobe phone support.

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---
mutz21Author
Participating Frequently
April 18, 2023

I did put out there what's actually going on with the error report. Still got no solution. Tried to talk to a human and they hung up on me twice when I was explaining what was going on. Then they just kept me on hold forever. 

F. McLion
Community Expert
Community Expert
April 18, 2023

To start off, you could tell us what exactly the issue is that you face, as that would be the only way to be able to get help here.

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---