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September 17, 2018
Answered

Lightroom only downloads half of my photos- help.

  • September 17, 2018
  • 1 reply
  • 1033 views

Hi Everyone,

Just as of two days ago Lightroom will only download half of the images straight from my camera. I have the space as I then download the rest of the pictures into a separate folder and then download that into Lightroom. Why is Lightroom stopping the download halfway through? It's done it with 3 different downloads with different cards that have been formated.

Thanks,

Susan A

    This topic has been closed for replies.
    Correct answer Sahil.Chawla

    Hi Susan,

    We're sorry to hear about Lightroom import half of the images from the SD card, are the left out images greyed out?

    Could you please try resetting the preferences of Lightroom and let us know if it helps with the issue?

    Preferences Reset Lightroom - https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

    Regards,
    Sahil

    1 reply

    Sahil.Chawla
    Adobe Employee
    Sahil.ChawlaCorrect answer
    Adobe Employee
    September 17, 2018

    Hi Susan,

    We're sorry to hear about Lightroom import half of the images from the SD card, are the left out images greyed out?

    Could you please try resetting the preferences of Lightroom and let us know if it helps with the issue?

    Preferences Reset Lightroom - https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

    Regards,
    Sahil