Skip to main content
Known Participant
February 11, 2023
Question

Lightroom/Photoshop Roundtrip Issues!

  • February 11, 2023
  • 2 replies
  • 5385 views

Thank you Adobe support for the great customer service. Spent 4 hours on phone with them. They could not be nicer.

Have tried every trick in the book. They tried everything.

Lightroom to Photoshop roundtrip NOT WORKING.

Photoshop edits are "SAVE" but only a blank shows up in Lightroom.

Anyone have ideas?

THANKS!!

This topic has been closed for replies.

2 replies

TheDigitalDog
Inspiring
February 11, 2023

It's difficult to add a suggestion when you write you've tried everything in the book. But I'll add this just in case:

When the 'link' between Lightroom Classic and Photoshop has issues, one of the first things to try is this:
1. Use the Adobe Creative Cloud application to uninstall both Photoshop and Lightroom Classic and when asked, keep preferences. 
2. Install Photoshop first, then Lightroom Classic. The order is what is very important here.
Better? 

Now it kind of sounds like the image is saved but you don't see a preview. What does "Blank shows up" mean, and can you provide a screen capture. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Known Participant
February 11, 2023

Thanks all. 

Monterey 12.5.1

Lightroom Classic 12.1

Photoshop 2023 24.1.1

After hitting "SAVE" the image is no longer seen in the Lightroom screen. Just a GREY blank.

Adobe was on my computer and all of the above were done just like you said DigDog

TheDigitalDog
Inspiring
February 11, 2023

Did you disable GPU in preferences? 

Does this show up gray in both Library and Develop modules? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Known Participant
February 11, 2023

Sorry-

MAC Monterey. All Adobe are up to date.

Reinstalls, reboots have not worked.

Creative Cloud cleaner used.

JohanElzenga
Community Expert
Community Expert
February 11, 2023

Please post version numbers. 'Up to date' means nothing and can still be wrong, because it could be part of the problem.

 

-- Johan W. Elzenga