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$t€v€n
Participant
July 9, 2024
Answered

Lightroom Release 13.4 - hangs when I open secondary monitor, without having a physical monitor on

  • July 9, 2024
  • 2 replies
  • 353 views

Hi,

 

I'm using LR on PC Win11

When (by accident or even on purpose) opening the secondary monitor view (F11), while no external monitor is attached, LR hangs. This has worked in previous versions without any issues.

 

All goes well on the other hand when an external monitor is attached.

 

KR,

Steven

This topic has been closed for replies.
Correct answer GoldingD

In your LrC, the /preferences/Display/, what is shown?

 

I do not have your issue, and my /Preferences/Display/ shows this:

 

 

I ask this because of searching the community, yields this:

 

 

Additional searching in the community yields the following:

 

And indicates a reset of the preference file may be required.

 

I see that you are new to the community, so I have no idea on your experience. So a pair of links on resetting the preferences (read carefully). A buggy preferences file can lead to all sorts of buggy LrC behavior.

 

 

 

2 replies

GoldingD
GoldingDCorrect answer
Legend
July 9, 2024

In your LrC, the /preferences/Display/, what is shown?

 

I do not have your issue, and my /Preferences/Display/ shows this:

 

 

I ask this because of searching the community, yields this:

 

 

Additional searching in the community yields the following:

 

And indicates a reset of the preference file may be required.

 

I see that you are new to the community, so I have no idea on your experience. So a pair of links on resetting the preferences (read carefully). A buggy preferences file can lead to all sorts of buggy LrC behavior.

 

 

 

$
$t€v€nAuthor
Participant
July 10, 2024

Hi,

Thanx for your feedback, I have exactly the same settings as displayed on your screenshot.

Even though (also after LrC restarting) the issue keeps to happen unfortunately.

Steven

GoldingD
GoldingD
Legend
July 10, 2024

Sounds like you may want to contact an actual Adobe Tech. Perhaps starting via a chat, or a "Contact US"

 

 

 

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
July 9, 2024

I am not able to replicate this behavior. 

 

The speed of the Activation/Deactivation of the second display view is the same whether or not a second monitor is physically connected.  (Less than a second)

Rikk Flohr: Adobe Photography Org
$
$t€v€nAuthor
Participant
July 9, 2024

Hi Rikk,

In modes PC screen only, Duplicate and Secondary Monitor, LR stalls when activating F11 secondary screen view.

Only in Extend mode, no issues here.

KR,

Steven

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