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jpnc4
jpnc4
Inspiring
August 7, 2024
Answered

lightroom stopped importing from hard drive

  • August 7, 2024
  • 4 replies
  • 461 views

I have been successfully importing photos from my hard drive. Suddenly It stopped importing, saying no photos were found. I am following the exact same procedure. I have restarted the program and my computer, but am still unable to import. I opened a new catalog as a test and could not import there either. Help!

 

 

This topic has been closed for replies.
Correct answer jpnc4

The problem has been solved. I deleted the empty import folder and added another. Now it works! I have no idea why that happened, but it has worked for two days now, so I'm hopeful it will continue to work.

jpnc4

4 replies

jpnc4
jpnc4AuthorCorrect answer
Inspiring
August 10, 2024

The problem has been solved. I deleted the empty import folder and added another. Now it works! I have no idea why that happened, but it has worked for two days now, so I'm hopeful it will continue to work.

jpnc4

GoldingD
GoldingD
Legend
August 7, 2024

A couple of questions

 

  • What is your LrC version number
  • What is your MACOS version number
  • Did you just prior to this issue upgrade your MACOS (a major version upgrade)

 

jpnc4
jpnc4Author
Inspiring
August 7, 2024

 

Ventura 13.6.7

LR 13.4

dj_paige
dj_paige
Legend
August 7, 2024

What is the exact sequence of steps you use to try and import. Please tell us step-by-step, leaving nothing out.

jpnc4
jpnc4Author
Inspiring
August 7, 2024

The photos are in a folder 'import'. Within LR I click 'import', go to that folder and choose the photos to import.

dj_paige
dj_paige
Legend
August 8, 2024
quote

The photos are in a folder 'import'. Within LR I click 'import', go to that folder and choose the photos to import.


By @jpnc4

 

Just to be sure, since I asked you to leave nothing out, after you do the above and select the photos to import, do you then click on the Import button? Are there check marks on each photo you want to import?

CMass
Community Manager
CMassCommunity Manager
Community Manager
August 7, 2024

Hey jpnc5, 

That's strange. Can you share what version of Lightroom are you currently using? Are you seeing any short of error message? 


^CM

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