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September 28, 2018
Question

Lightroom stops responding in a loop

  • September 28, 2018
  • 1 reply
  • 182 views

Hello,

My problem is this: at each of my clicks in lightroom the program stops responding for more or less 15 seconds then comes back and opens the selection of sources. If I click again to leave the source selection Lightroom no longer answer .. And all this in loop.

I have already tried to reset the preferences as well as uninstall and reinstall the program either only via adobe creative cloud or by also deleting the various existing folders by hand.

I checked and my GPU drivers are up to date as well as windows.

I'm running windows 10 and my setup is as follows:

intel core i5-6400 2.7 GHz

Nvidia GeForce GTX 960

8G Ram

Thank you for helping me in my problem

Have a nice day

P.S .: I'm sorry I do not speak English very well so my topic is to go through Google translation.

    This topic has been closed for replies.

    1 reply

    Mohit Goyal
    Community Manager
    Community Manager
    September 28, 2018

    Hi Jolan,

    We're really sorry for the slow performance you are facing while using Lightroom. Could you please let us know the exact version of Lightroom you are using now?

    Also, please refer the following article to optimize the Lightroom performance: Optimize Lightroom performance and let us know the results.

    Thanks,

    Mohit