Participating Frequently

Question

Lightroom stops saving to SD card mid shoot - Canon R5 and 5D m IV

Forum|Forum|3 years ago
June 2, 2022
6 replies
2518 views

In the middle of a tethered session to Lightroom Classic, the images will no longer save to the SD card for a random period of time. They are saved in the proper session folder on the laptop with the previous shots. Then it will radomly start saving again on the card, usually after I have turned the camera on and off.

I have had this problem ongoing for a couple of years, on both the Canon 5D with a CF card, and the Canon R5 with an SD card. I am not changing anything mid shoot. Also, for the images that don't save to the card, the file numbers start over at 0001, but when it starts saving to the SD card again, it picks up with the last number that was saved on the card. This is maddening.

Lightroom is up to date. I have uninstalled and reinstalled the software and it still happens.

If anyone has any insight I would much apprectiate it.

macOS

L

lisag81487873

Participant

I was using Canon's EOS tethered shooting program - but I couldn't get it to work on my new mac. So I swapped over the Lightroom 14.0.1. tethered option.

I was shooting an event, the camera would turn off/sleep and I would reconnect each time. Then the same thing happened to me! Images are missing from the camera card. Lightroom started naming them; "0001_IMG" vs "_MG" (from camera).

I now have my camera setting to; Auto Power off - disabled as I have lots of spare batteries. I’m interested to see if this helps solve the issue as a temporary fix.

Lightroom's tethered interface and options are so limiting, I had so many more option within the EOS tethered interface - the important one being - it showed that it was shooting to camera/card and the laptop!

Came on Abobe, basics!

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lisag81487873

Participant

*come on Adobe, basics!

M

Mandytaxi

Known Participant

I have the same issue as well. When shooting tethered to LrC, the images should be saved in the laptop and SD card. However, randomly some images will not be saved in the SD card, these images show file numbers IMG_0001.CR3. I have to remove the battery to get the images saved in SD card and laptop.

This has been going for 2 years since I started using Canon R5 and still happening. When this first happened, my Canon R5 and SD card were both new.

Has anyone found the reason for this yet?

S

Sara Essex BradleyAuthor

Participating Frequently

It's distressing that the issue has not been resolved after all this time. I now shoot pretty much exclusively tethered to ipad using Capture One, which for the most part retains a good connection throughout the shoot, and saves to both card and ipad.

cindic48128273

Known Participant

It's extremely distressing that this is being ignored by Adobe so they can pursue their judgemental AI and useless new "tools". They don't care about photographers or people who use this for actual work. I am sure the fix is not that difficult but it has fallen on deaf ears.

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Dayg

Participating Frequently

Been shooting tethered to lightroom for years never had this problem.

Stops recording to card and only to computer intermittently.
So instead of having whole shoot on card to download only have part of it. So no full back up, and I prefer to download from the card, to external hard drive as I edit on a desktop.

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Dayg

Participating Frequently

I have been shooting tethered to lightroom for years and never had this problem.

images stop recording to card only to laptop.

It happens intermittently.

Anyone else had this issue and fixed it?

[Merged by moderator. Please do not multi-post the same question.]

cindic48128273

Known Participant

I found a fix for the issue. I switched to Capture One and everything is working so much better and no lost shots.

After 15 years of using Adobe Lightroom, I think Adobe is no longer interested in supporting professional photographers. It used to be a great product, but losing photos like I did yesterday is not acceptable. Also not a single reply from support or even a faint interest in fixing this issue. You just can't do professional shoots like this.

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Dayg

Participating Frequently

Hello!

I know it was ages ago but did you ever find out why this was happening and a fix for it? As is is happening to me and is really not ideal! Been shooting tethered to light room for years and never had any issues until recently! Any advice gratefully received!

cindic48128273

Known Participant

I'm having issues as well during shoots with EOS 5d mark II and also the Canon R5 - it is randomly either saving it to the laptop or the card while it is tethered. Brand new equipment, new cables (multiple) and also new cards so it is not hardware.

It just seems to bypass the SD card and write to the laptop first, in the past it always defaulted to write to card first then the laptop - at least you knew that the card held everything. This is a real issue.

dj_paige

Legend

Hardware problems could cause this. Bad camera card, camera card overheating, malfunction of the write head in the camera, and probably a few other things.

Depending on how fast you are shooting, you can also be exceeding the buffer in the camera.

S

Sara Essex BradleyAuthor

Participating Frequently

That seems plausible, but it's a new camera, new SD card (both under 6 months old). I'm shooting on tripod not particularly fast bc my strobe reset was lagging. But thank you for your thoughts! I'm wondering if anyone else has had this particular problem? I can't seem to find anyone..

dj_paige

Legend

New hardware can malfunction.

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