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Michelle2954692968v7
Participant
April 23, 2023
Question

Lightroom to Photoshop link broken

  • April 23, 2023
  • 2 replies
  • 2078 views

For the past week or so, Lightroom won't open Photoshop when I select "edit in Photoshop." I've tried updating both apps, uninstalling and reinstalling and still can't get any photos to open (the command doesn't even open the Photoshop app). I'm running MacOS 12.6.5,

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    2 replies

    ninjagoldfish
    ninjagoldfish
    Participating Frequently
    September 18, 2023

    I know this was fixed at one point in the Photoshop Beta, but now it seems it has returned in Photoshop 2024, though this time, instead of taking minutes to open an image in Photoshop, it just doesn't open at all when exporting from Lightroom. Hopefully the team is aware of this - since they were able to fix it last time - and a fix is coming, but just in case, making a note here.

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    September 18, 2023

    When the 'link' between Lightroom Classic and Photoshop has issues, the first step is to try this:

    Use the Adobe Creative Cloud Application to uninstall Photoshop. When asked, keep preferences! After this reinstall Photoshop again.

     

    If this doesn't help the nest step is to reinstall both apps Lightroom and Photoshop. Please folloe the steps below:

     

    1. Open the Adobe Creative Cloud Desktop Client and uninstall both Photoshop and Lightroom Classic. When asked, keep preferences! 

    2. Install Photoshop first and then Lightroom Classic. The right order is very important here!

     

    If this doesn't help try the reinstallation with removing the preferences also.

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
    ninjagoldfish
    ninjagoldfish
    Participating Frequently
    September 18, 2023

    Thank you - sometimes the simplest solutions are spot on. That worked.

    TheDigitalDog
    TheDigitalDog
    Inspiring
    April 23, 2023

    When the 'link' between Lightroom Classic and Photoshop has issues, one of the first things to try is this:
    1. Use the Adobe Creative Cloud application to uninstall both Photoshop and Lightroom Classic and when asked, keep preferences. 
    2. Install Photoshop first, then Lightroom Classic. The order is what is very important here.
    Better? 

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    M
    Michelle2954692968v7Author
    Participant
    April 23, 2023
    I tried that already and no luck. Any other suggestions?

    --
    TheDigitalDog
    TheDigitalDog
    Inspiring
    April 23, 2023

    You could try running the Creative Cloud Cleaner Tool to remove all traces of LR and PS before reinstalling it (yet again):  https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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