Skip to main content
trisha03289
Participant
Jan 1, 2017 10:41 PM UTC
Answered

Lightroom unable to open because another program is using it.....

I keep getting the same message error stating that lightroom is unable to open because another program is using it.  I have closed everything,  restarted my computer, did a reset on my computer which removed the program and I re installed it.  I still get the same message error!!!!  HELP!!!!!!!  Please!!!!

    This topic is closed to new replies. Start a new post to keep the conversation going.
    dj_paige
    dj_paigeCorrect answer
    Legend
    Jan 1, 2017 10:45 PM UTC

    In your operating system, go to the folder where your Lightroom catalog is located. In that folder, you will find a file whose name ends with .LOCK (might be lower case). Delete the .LOCK file. Do not delete anything else.

    View reply

    4 replies

    dj_paige
    dj_paigeCorrect answer
    Legend
    Jan 1, 2017 10:45 PM UTC

    In your operating system, go to the folder where your Lightroom catalog is located. In that folder, you will find a file whose name ends with .LOCK (might be lower case). Delete the .LOCK file. Do not delete anything else.

    Translate
      trisha03289Author
      Participant
      Jan 1, 2017 11:14 PM UTC

      Re-re-installing LR now.  I will try this as soon as I can.  Thank you~

      Translate
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices