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S
Sprynda
Known Participant
April 27, 2023
Question

Lightroom will not open

  • April 27, 2023
  • 2 replies
  • 1254 views

good morning,

I just upgraded to the newset version of Lightroom CC yesterday.

I just tried opening Lightroom CC just now and the program crashes.  It will not open.

i get the following message.

I have rebooted my mac

not sure what to do next

thanks

sam

 

This topic has been closed for replies.

2 replies

S
SpryndaAuthor
Known Participant
April 27, 2023

<removed for privacy>

that is my only eamil

 

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
April 27, 2023

The next time you receive a crash report dialog, enter your email address and before you send, screenshot the dialog and post it here please.

Thanks!

Rikk Flohr: Adobe Photography Org
S
SpryndaAuthor
Known Participant
April 27, 2023

i just did it again and there is spot to enetr a email for the report.  i just click OK

 

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
April 27, 2023

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Apple’s?

 

Rikk Flohr: Adobe Photography Org
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