Skip to main content
Sanpanza
Known Participant
April 24, 2019
Question

Lightroom won't allow me to log in unless I have internet access

  • April 24, 2019
  • 4 replies
  • 2103 views

This sound like an easy fix but I shoot tethered to  my laptop; often when I have no internet access. Yesterday however LR would not allow me to use the software unless I signed into my account. It would just quit.

I was fortunate enough to get access at the university I was shooting at but this could disastrous if it happens again and I have no internet access.

Any fixes for this phenomena ? Never happened before.

    This topic has been closed for replies.

    4 replies

    Sanpanza
    SanpanzaAuthor
    Known Participant
    May 5, 2019

    Ah, that would explain things then

    GoldingD
    Legend
    April 25, 2019

    Adding to what was previously stated. As a test, and a learning experiment,

    with internet access, sign in using the Adobe Creative Cloud Desktop application. And as stated, do not sign out. Now if your computer only gets internet thru an ethernet cable, disconnect it, if you use WiFi, disable it. reboot your computer. Now no internet access, but lightroom still works, correct? Unless you go some 90 plus days without internet, lightroom should still work.

    Next, sign out, reboot, retry, no lightroom, probably, reconnect internet, sign in, lightroom back.

    upshot is to never sign out.

    Just Shoot Me
    Legend
    April 24, 2019

    As above LR does not require an internet connection except if you haven't opened it for a period of time.

    And even if you haven't opened it for an extended period of time, something around 90 days, it shouldn't ask you to sign in. it would just give you limited function.

    That is unless you manually Sign out.

    There is no good reason to Sign Out of LR when you are not using it.

    Sanpanza
    SanpanzaAuthor
    Known Participant
    April 26, 2019

    Yes, all of this makes sense BUT I never logged out. I am OSX 10.14 on a MacBook Pro and have not had this problem before. I also use Lightroom on my laptop on a regular basis and had used it the week prior, so there was no lengthly time of innactivity. Perhaps I had left it open for the whole time but I don't think so.

    This is still a mystery as to why it happend. I just tried turning off WIFI in my house and LR opended just fine. Just concerned that if it happens at the wrong time it will be a serious head ache.

    Thank you all for your generous responses by the way!

    JoeKostoss
    Community Expert
    Community Expert
    April 26, 2019

    The latest Mac OS is 10.14.4.  If the Mac updated the OS recently, it may have logged you out of Lightroom (and other apps as well) in the process.

    DdeGannes
    Community Expert
    Community Expert
    April 24, 2019

    Make sure you do not Log out or Sign out when you close the Lr application or shut down your computer since that will deactivate the application and you will have to sign in with internet access.

    Do use the menu, click Lightroom at the top left of the application and click on Quit Lightroom from the pop up.

    Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.