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talial38183055
talial38183055
Participant
March 29, 2017
Answered

Lightroom won't open on mac

  • March 29, 2017
  • 2 replies
  • 15792 views

I keep trying to open  up lightroom on my mac and it will just be on the loading screen and nothing will happen so i will force quit it and it will just keep happening. I've restarted my computer multiple times too and i can't figure out what to do and i need lightroom to work on some photos.

    This topic has been closed for replies.
    Correct answer John Waller

    Try re-setting your Lightroom preferences.

    https://www.lightroomforums.net/threads/resetting-the-lightroom-preferences-file-updated.25197/

    2 replies

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity Manager
    Community Manager
    March 30, 2017

    Also, you can hold down the shift/opt key while opening the Lightroom and create a new catalog.

    Thanks,

    Mohit

      John Waller
      Community Expert
      John WallerCommunity ExpertCorrect answer
      Community Expert
      March 29, 2017

      Try re-setting your Lightroom preferences.

      https://www.lightroomforums.net/threads/resetting-the-lightroom-preferences-file-updated.25197/

      D
      DavidtheTurner
      Inspiring
      October 13, 2018

      I've got the same problem.  I'm running High Sierra 10.13.6 on my iMac, which is the latest update available.  I used LR successfully 2 weeks ago.  Now I can not get it to open.  It seems to freeze everything up....and I have to force quit to get out.  I've tried turning the machine fully off, then  back on to no effect.  I tried holding down the shift/opt key as suggested by Mohit Goyal and it still froze.  I would much appreciate help so I can get back to using LR.

      I thought about uninstalling LR and then reinstalling it, but if I did, would I lose my pictures and files?  I've even thought of upgrading to the CC version but don't know if that  would solve my problem and whether doing so would preserve my files.

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