Skip to main content
Inspiring
October 9, 2024
Answered

Ligtroom Classic unexpected error message

  • October 9, 2024
  • 1 reply
  • 460 views

Hi, is some day that each time I open Lightroom Classic I receive a message (see attached screenshot) for unexpected closing of Lightroom Classic even if the application never closing.

Note that I'm experiencing the same with Lightroom

Can anybody help me to fix the problem?

The software is running on a MacBook Pro OS Sonoma 14.6.1

Thanks

This topic has been closed for replies.
Correct answer robertopagani55

HI,

The version of Lightroom Classic is 13.5.1. The version of Lightroom Desktop is 7.5. With the Lightroom mobile I never experienced this problem.

This problem came out not more than a week ago, after the automatic update. I never experienced this before

 

1 reply

Participating Frequently
October 10, 2024

Hey robertopagani55, 

 

We're sorry for the trouble. We need more details to help you. What version of Lightroom and Lightroom Classic are you using? Does this happen after a software or application update? Did you experience this previously? 

 

Meanwhile, you can check this for basic troubleshooting steps: https://adobe.ly/3A1rqR1

 

Let us know how it goes. 

Thanks,

Shivani 

robertopagani55AuthorCorrect answer
Inspiring
October 10, 2024

HI,

The version of Lightroom Classic is 13.5.1. The version of Lightroom Desktop is 7.5. With the Lightroom mobile I never experienced this problem.

This problem came out not more than a week ago, after the automatic update. I never experienced this before