Ligtroom Classic unexpected error message

Question

Hi, is some day that each time I open Lightroom Classic I receive a message (see attached screenshot) for unexpected closing of Lightroom Classic even if the application never closing.

Note that I'm experiencing the same with Lightroom

Can anybody help me to fix the problem?

The software is running on a MacBook Pro OS Sonoma 14.6.1

Thanks

robertopagani55 · Accepted Answer

HI,The version of Lightroom Classic is 13.5.1. The version of Lightroom Desktop is 7.5. With the Lightroom mobile I never experienced this problem.This problem came out not more than a week ago, after the automatic update. I never experienced this before

Shivani Somayajula · Answer

Hey robertopagani55,

We're sorry for the trouble. We need more details to help you. What version of Lightroom and Lightroom Classic are you using? Does this happen after a software or application update? Did you experience this previously?

Meanwhile, you can check this for basic troubleshooting steps: https://adobe.ly/3A1rqR1

Let us know how it goes.

Thanks,

Shivani

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