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Participant
August 12, 2025
Question

Lo strumento di ritaglio non funziona più regolarmente

  • August 12, 2025
  • 1 reply
  • 218 views

Improvvisamente lo strumento di ritaglio si Lightroom classic ha smesso di funzionare quando provo a trascinare un angolo per ritagliare la foto mi va automaticamente su modifica

1 reply

nikunj.m
Legend
August 12, 2025

Hi, thanks for reaching out! 

Please go to the Help menu in Lightroom Classic, then System Info, and copy the text. You can share the info with us by either pasting it as a reply here or in a text file and sharing the file with us. 

You can try to reset the preferences of Lightroom using the steps mentioned here: https://adobe.ly/3HuSfRq

 

Let us know if it makes a difference! 
Thanks,
Nikunj

Participant
August 13, 2025

Versione di Lightroom Classic: 14.4 [ 202506051112-5918896a ]
Licenza: Creative Cloud
Impostazioni lingua: it
Sistema operativo: Windows 11 - Home Premium Edition
Versione: 11.0.26100
Architettura dell'applicazione: x64
Architettura del sistema: x64
Conteggio processore logico: 4
Velocità processore: 2,9GHz
Versione SqLite: 3.36.0
Utilizzo CPU: 3,0%
Fonte di alimentazione: Collegato
Memoria integrata: 7915,4 MB
Memoria GPU dedicata usata da Lightroom: 648,9MB / 128,0MB (506%)
Memoria reale disponibile in Lightroom: 7915,4 MB
Memoria fisica usata Lightroom: 2177,2 MB (27,5%)
Memoria virtuale usata Lightroom: 2703,0 MB
Conteggio oggetti GDI: 737
Conteggio oggetti UTENTE: 2449
Conteggio maniglie elaborate: 1978
Dimensione cache memoria: 1273,0MB
Versione Camera Raw interna: 17.4 [ 2272 ]
Numero di thread massimo utilizzato da Camera Raw: 3
Ottimizzazione SIMD Camera Raw: SSE2,AVX,AVX2
Memoria virtuale di Camera Raw: 682MB / 3957MB (17%)
Memoria reale di Camera Raw: 732MB / 7915MB (9%)

Cache1:
Final1- RAM:512,0MB, VRAM:0,0MB, P7280175.ORF
NT- RAM:512,0MB, VRAM:0,0MB, Combined:512,0MB

Cache2:
m:1273,0MB, n:163,0MB

U-main: 115,0MB

Impostazione DPI del sistema: 96 DPI
Composizione desktop attivata: Sì
Lato maggiore Anteprime standard: 1440 pixel
Monitor: 1) 1920x1080
Tipi di input: Multitouch: No, Tocco integrato: No, Penna integrata: No,
Tocco esterno: No, Penna esterna: No, Tastiera: No

Informazioni processore grafico:
DirectX: Intel(R) UHD Graphics (30.0.100.9805)
Stato iniziale: GPU per la visualizzazione supportata per impostazione
predefinita con elaborazione dell'immagine ed esportazione supportata nella
modalità personalizzata
Preferenze utente: Automatico
Abilita HDR in Libreria: DISATTIVA

Cartella applicazione: C:\Program Files\Adobe\Adobe Lightroom Classic
Percorso libreria: F:\Indonesia 2025\Raw\Tuamben 2025\Tuamben 2025.lrcat
Cartella impostazioni: C:\Users\apesc\AppData\Roaming\Adobe\Lightroom

Plug-in installati:
1) AdobeStock
2) Flickr

Indicatori Config.lua:

Adattatore n. 1: Fornitore : 8086
Dispositivo : 9a78
Sottosistema : c1a7144d
Revisione : 1
Memoria video : 128
Adattatore n. 2: Fornitore : 1414
Dispositivo : 8c
Sottosistema : 0
Revisione : 0
Memoria video : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: System Default - Speakers (Realtek(R) Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x26
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: Intel(R) UHD Graphics
GL_SHADING_LANGUAGE_VERSION: 4.60 - Build 30.0.100.9805
GL_STENCIL_BITS: 8
GL_VENDOR: Intel
GL_VERSION: 4.6.0 - Build 30.0.100.9805
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_3DFX_texture_compression_FXT1 GL_AMD_depth_clamp_separate
GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index
GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility
GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance
GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage
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WGL_EXT_swap_control

Sameer K
Community Manager
Community Manager
August 14, 2025

Thanks for sharing the System Info. Your machine has an Intel UHD Graphics device with dated drivers. The Crop tool also relies on the graphics processor on your machine, and troubleshooting the GPU drivers can be the first step in mitigating the errors you notice. Please follow the steps here: https://adobe.ly/4lW7zWn

 

Let me know how it goes. Thanks! 
Sameer K

(Type '@' and type my name to mention me when you reply)