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ronyc87549277
ronyc87549277
Participant
March 6, 2019
Question

[Locked] - Adobe cannot fix LR on 3 computers. What are alternative programs

  • March 6, 2019
  • 1 reply
  • 634 views

HELP.....Adobe LR Classic CC died on 3 PCs...without warning, I spent almost 2 hours with Adobe's technical people in India trying to fix LR without success.  My business is dead! I know its not my system (win 7 ultimate and professional) because only one was powered, and yet all three died almost at the same time without warning! Does anyone know of an alternative program that I can use/load instead of LR? Either I close up shop or fix. HELP

Moderator: Locked because double posting. Further discussion please here -> [Locked] LIGHTROOM Stopped-Period. My BUSINESS is going away....

    This topic has been closed for replies.

    1 reply

    dj_paige
    dj_paige
    Legend
    March 6, 2019

    we can't help you fix it ... because you have given us no information about what happened ...

    Now, if you provided such information, we might be able to help. Make sure you describe the problem in detail and also state clearly the version number of Lightroom Classic CC and the version number of your operating system. Do not use words like "latest" or "up-to-date", we need version NUMBERs.

      E
      EJ Printer
      Participating Frequently
      March 6, 2019

      how about being polite DJ? you're right in that getting specifics really helps but being a jerk doesn't help someone that has just has THEIR workflow come to a grinding halt.

      And to me, you're coming across as a huge jerk right now.   If two hours with the Adobe tech didn't help, perhaps throw out a few programs that will get Ronyc up and running. WOW...

      A
      Community Expert
      AxelMattCommunity Expert
      Community Expert
      March 6, 2019

      You accuse dj_paige of not having been polite when asking for more info and a detailed problem description and contributing nothing to the solution. I can not see where he was rude.

      @ronyc87549277​

      What means "died on 3 PC without warning"? What happens exactly.

      It is very unlikely that the LR crashed on three computers at the same time. That must have another cause.

      What happens before the problem occure.

      My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
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