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Participant
Mar 5, 2025 8:00 AM UTC
Question

Login problem: Have to deactivate PC every time

Hi!

I have got a problem with my login to the Adobe apps (all updated to lastest verions). Every time I start the computer (updated win 11 pro) and try to open Lightrom Classic, I get promted to login with my passkey (QR-code). This never happened before, and is quite annoying, since I also have to deactivate my current PC(!) every time to allow "this device". The PC name and ID is excatly the same every day, so I wonder if any of you have a suggestion on how to solve this problem? I could not find any solutions by searching. Grateful for any help 🙂

 

Cheers,

Thor

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

1 reply

dj_paige
Legend
Mar 5, 2025 11:03 AM UTC

It would be really helpful if you told us the version NUMBER of Lightroom Classic, and not use words like "latest versions".

 

Also, please show us a screen capture of this message asking you to login with your passkey (QR-code). Use the Insert Photos icon. Do NOT attach files.

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