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Known Participant
July 9, 2025
Question

Losing star rating

  • July 9, 2025
  • 1 reply
  • 1139 views

I seem to have acquired an irritating quirk

My longtanding workflow has been to import my photos (Copy raw as DNG) , Ctrl A in Library Grid view, rate as one star and then start rating as 0 or 2 (with Auto Advance checked under Photo) 

My last few days have seen the screen "flick" and for them all to revert to 0 stars after a minute or two of sorting (so that sorting is lost) on almost all occasions

No recurrence after the initial revert

Lightroom Classic version: 14.4 [ 202506051112-5918896a ]

Windows 11 Home Build 26100.4349

Canon R5 Mk1

 

1 reply

Community Manager
July 11, 2025

Hi @ArcherA4! Thanks for reaching out!

Are you able to reproduce the error consistently? If so, it would be super helpful if you could share a screen recording of it happening.

As a first step, you might also want to try resetting Lightroom preferences. This will restore the app to its default settings and can often help clear up unexpected issues.

Thanks so much!

Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
ArcherA4Author
Known Participant
July 11, 2025

Thanks @Aleke 

Caught it 

I shot some random stuff on my desk and imported after a PC restart - all set to 1 star then randomly sorted to 0s and 2s
Did some random editing to the last one star image then at 2mins 44secs they all become one star again and the edits to the one star revert (but are still visible and retrievable from the history - ?)

The file is over size (and has some identifiable info in it) - I've uploaded it to my Google Photos - have you got somewhere I can send the link?

ArcherA4Author
Known Participant
July 12, 2025

@Aleke - tried again to get a smaller video file (still too big to attach - I've added it to the Google Album)
Interesting variation - at 2mins 11 secs this one just recategorised only one of the 0 stars to a 1 star (and the edits on the one I was working on reverted again)

(I haven't reset Lightroom preferences yet in case it does work and there is anything you want me to do to illustrate the glitch further first)