Lost files? (Cannot open CR3s in Lr Classic)

Forum|Forum|10 months ago
May 24, 2025
2 replies
1016 views

I recently removed some old apps and files and catalogues, such as old versions of LRClassic and PS on my Mac. I can edit my pics in my LRClassic catalogue, but my LRClassic can no longer open Canon's CR3 pics, though PS can. Can I reinstall LRClassic without damaging my cataogues?

{Moved from Lightroom Cloud to Lightroom Classic Forum and Title edited by Moderator}

macOS

Jim Wilde

Community Expert

To rule out a problem with the CR3 files, change the import type in the import dialog from "Copy to DNG" to "Add" (no need to proceed with the import, it's just a test to see if the files then appear in the centre grid). If they DO appear, that would suggest that there's a problem with the Destination setting, and which is why @dj_paige has been asking for a screenshot of that expanded Destination panel.

dj_paige

Legend

Tell us more.

What version NUMBER of Lightroom Classic are you using? We need the version NUMBER and not words like "latest" or "up-to-date".
What camera created these CR3 photos?
What happens when you try to open these CR3 pics? Describe in detail. If there is an error message please tell us the complete exact unedited word-for-word error message.

S

stanleys15033802Author

Participating Frequently

LRClassic Version: 14.3.1. Camera Raw: 17.3.1

Camera: Canon EOS R5

When I try to read the photos off of my SD card, LRC can see the SD card,
but it shows no photos. AND, my PS can see the SD card and open any of the
photos.

My daily workflow has not changed: I read photos from SD card in LRC. These
problems only occurred after I deleted apps and files, including old
catalogues and old versions of LRC and PS.

dj_paige

Legend

When I try to read the photos off of my SD card, LRC can see the SD card, but it shows no photos. AND, my PS can see the SD card and open any of the photos.

So in the Import dialog box, the photos don't appear? Can you show us a screen capture of the ENTIRE Import dialog box when this happens? Use the "Insert Photos" icon to include your screen capture in your reply.

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